Plain terms for using Lineup.

Last updated November 7, 2026

Who we are

Lineup is booking software for barbershops, made and operated by Let's Launch, a brand of Project Array LLC, Los Angeles, California. These terms are an agreement between you (the shop that creates an account) and us.

Your account

You need to be at least 18 and authorized to act for the shop you sign up. Keep your password private. You are responsible for what happens under your account, including what your staff do with it.

Trial, pricing and billing

New shops get seven days free with no card required. After that, continued use costs the price shown on the Billing page at the time you subscribe: currently $20 for the first month, then $39 a month, or $348 a year. Prices include unlimited barbers and bookings for one shop location. We may change prices for future periods with at least 30 days' notice by email. Subscriptions renew automatically until you cancel from the Billing page. Cancel any time; you keep access to the end of the period you paid for. Fees already paid are not refunded except where the law requires.

Payments between you and your clients

Card payments and deposits run through your own Stripe or Square account. We are not a party to those payments, we do not hold your money, and we take no percentage of it. Refunds, chargebacks and disputes with clients are between you, your client and your payment provider, under that provider's terms.

Your clients' data

Names, phone numbers, emails, notes and appointment history that you or your clients enter belong to you. We process them only to run the service for you. You are responsible for having the right to store that information and for how you use it. Do not store card numbers or other sensitive data in notes.

Acceptable use

Use Lineup to run a real appointment business. Do not use it to send spam, to scrape or resell data, to break the law, or to interfere with the service or other shops' accounts.

Availability and changes

We aim to keep Lineup available around the clock, but we do not guarantee uninterrupted service. We may add, change or remove features. If we discontinue the service, we will give at least 60 days' notice and a way to export your data.

Liability

Lineup is provided as is. To the extent the law allows, we are not liable for lost revenue, lost bookings, or indirect or consequential damages, and our total liability to you is limited to the fees you paid us in the twelve months before the claim.

Ending the agreement

You can close your account at any time. We may suspend or close accounts that break these terms, with notice where practical. On closure you may request an export of your data for 30 days.

Law and contact

These terms are governed by the laws of California. Questions go to hello@letslaunch.co.